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The cost of the wrong technology in final mile

Delivery Technology

Technology

Retail outlets and small businesses suffer badly when things go wrong in the delivery, according to a comprehensive study by Loqate.com, 65% of them said that failed or late deliveries are a significant cost to their business.

In the UK, retailers on average lose about £15 per failed delivery, however, it's the recurring revenue and brand damage that hurts most.

''Asked what makes a positive delivery''

%

 of respondents said order confirmations were fairly or very important''

%
%

valued a predicted delivery window''

 

%
%

said delivery confirmations were fairly or very important''

%

of consumers believe recommendations from friends and family over all forms of advertising''

customers who have a poor delivery experience will not return''

will not order from a supplier that does not offer their preferred delivery option

Consumer behaviour has changed, the millennial generation (18-32yrs) are tech savvy, growing up with sleek experiences from UBER, DELIVEROO AND AMAZON.

driver-tracking

ARE YOU NEW TO ONLINE DELIVERY?

Maybe a shop owner branching out due to COVID-19? Likewise, are you having problems with technology and connecting customers with your delivery solution? or are you having delivery scheduling issues which are causing delays?

 

Frequently Asked Questions

Need help? Be sure to visit our support forums for answers to your questions!

Key Features

Track your shipment

ePod

Capture POD (proof of delivery ) for any delivery and collection along with the delivery and collection location. Allow delivery drivers to capture images of delivery and drop a card in case of missed deliveries.

Auto Allocation

Auto allocation of a job makes your life easier as a manager. Setup rules within the system to auto allocate a job to the driver. You can set up rules like – Assign to the nearest driver, Assign to the driver within a range from the collection point.

Driver App

Full process optimisation using the iOS and Android Apps that provides accurate tracking of the parcel at each and every step and keeps everyone’s mind at ease..

Route Optimisation

Route planning and optimiser that helps to reduce time spent by drivers on the road and make it easier to give accurate estimates to customers for collections and deliveries.

Scanning

Scan all overnight parcels in and out of the warehouse and at the time of collection and delivery and maintain history of every scan, providing customers with the ability to follow the parcel as it’s delivered.

Logistics Explorer

Logistics Explorer is designed to make your business experience even faster, more responsive, and more efficient. 

Our solution -Delivery Technology

We want to support small businesses make the switch to online delivery as easily as possible, that's why we are offering our technology solutions to SMEs who need a little help.

What you will get.

Driver App(s)

Delivery Routing (Reduced Fuel Costs, Time slots prediction etc..)

Driver Tracking

Event notification (SMS/Email to customers when delivery attempted etc..)

Data management event codes (Customer not home etc..)

Tracking Page for customers to see their order details (Collection & Delivery events)

Order Sameday Courier, Freight Pallet or International shipments from the booking platform

We also offer a managed logistics solution, so business owners can focus on what on what they are good at....running their business!

Ready to get started? Contact us today for a free quote!

Call us now on 03330 150 330